There are two ways to set up Happy Hour items:

1. Promotion
2. Surcharges

01. Setting Up Happy Hour Using Promotions

Step 1: After signing into your POS system, navigate to Content Management.

Step 2: Under the Restaurant section:

• Click on Promotion, then go to the Promotion Group tab.
• Click the "+ Add New" button at the top-right corner of the screen.
• Give your Promotion Group a name, such as "Happy Hour" then click “Save” to successfully create a new Promotion Group.

Step 3: Once the Promotion Group is created, switch to the Promotion tab:

• Click the "+ Add New" button at the top-right corner of the screen.
• Fill in the details for your promotion:
• Name: Happy Hour Items
• Short Name: Happy Hour
• Description: Provide a detailed description of the promotion.
• Code Group: Select the previously created Promotion Group, e.g., "Happy Hour."
• Discount Code: Choose default (Auto Apply) or manually enter a code.
• Conditions of Application: Click “+ Add”, then select All Cases.
• Application Time: Click “+ Add” to set the time period for the promotion. For example, select the weekend (Saturday and Sunday) from 6:00 PM to 8:00 PM.
• Exchanges: Optional—define if exchanges apply.
• Usage Limit: Click “+ Add”, and set any usage limits if applicable (e.g., weekends from 6:00 PM to 8:00 PM).
• Discount Rules: Click "+ Add" and choose a rule based on your program. For instance, "Buy 2 steak dishes, get 1 soft drink free."

Step 4: After completing all the details for the new promotion, click "Save". Your new promotion will now appear on the main Promotions page.



 
How to Apply

• Navigate to the POS screen where you’ve set up the promotion named Happy Hour Items (e.g., Steak).
• Click the “Promotion” button.
• A list of available promotions will appear:
• Select the promotion named Happy Hour Items, or
• Enter the promotion code for Happy Hour Items manually in the textbox (if you created a custom promotion code).
• Click “Close” to apply the promotion to the order.

Once the promotion is successfully added:

• Go to the Promotion section in the order, and
• Select the item(s) from the list that were included in the promotion settings.

 

02. Surcharges

Step 1: After signing in to your POS system, navigate to Content Management.

Step 2: Under the Restaurant section, locate and click on “Surcharges”, then select the “+ Add New” button in the top-right corner of the screen.

Step 3: Fill in the surcharge details as follows:

• Title: Enter the name of the surcharge, e.g., “Happy Hour Items.”
• Description: Provide a detailed description of this surcharge.
• Conditions of Application:
• Click the “+ Add” button.
• Select “All cases” (or specify conditions if applicable).
• Application Time:
• Click the “+ Add” button.
• Set the desired schedule. For example, select Saturday and Sunday from 6:00 PM to 8:00 PM.
• Types of Charges:
• Click the “+ Add” button.
• Choose the type of surcharge you want to apply. For instance:
• Price adjustment: Reduce $1 for specific items, such as Chicken Wings.

⇒ Once all the details are complete, click the “Save” button to finalize. → Your newly created surcharge will now appear on the main Surcharges page.


Scheduled Time Discount: During the specified hours, the price of an item originally listed at $8.95 will now be $7.95.


Outside Scheduled Time: The item will revert to its regular price of $8.95, with no discount applied.