When the Kitchen Display feature is enabled, the system automatically arranges tickets in the order they were placed, with earlier orders appearing first.

Tickets can be managed in two ways: by item or by order.

Processing Tickets by Order

Accessing Tickets:

Click on the BY ORDER tab. The screen will display tickets sorted by their status:

• All: Shows all tickets.
• Waiting to Cook: Tickets that have not started cooking.
• Cooking: Tickets currently being prepared.
• Awaiting Service: Tickets that are ready and waiting to be served.
• Cancel: Tickets that have been canceled.

Steps to Complete a Kitchen Ticket:

Step 1: Select the Ticket to Cook
Identify the ticket you want to process from the list.

Step 2: Start Cooking Items

• To cook individual items, click the Cook item icon next to each item.
• To cook all items on the ticket at once, click the Cook ticket icon at the bottom of the ticket.

Step 3: Report Out-of-Stock Items
If an item is unavailable, click the Report Out of Stock icon to cancel. The cancellation information will be sent directly to the cashier's order, who will inform the customer.

Step 4: Mark Items as Done

• After cooking an item, click the "Done" icon for the item to move it to the “Awaiting Service” tab.
• If all items on the ticket are completed, click the "Done" icon for the ticket to mark it as finished and move it to the "Awaiting Service" tab.

Notes:

Reprinting Tickets or Items:

• To reprint a ticket, click the "Print" icon on the ticket.
• To reprint an individual item, click on the item, and the Print icon will appear.

Pickup Orders:

• For pickup items, a cart icon labeled pickup will appear next to the Cook icon to indicate that the item is for pickup.

Managing Multiple Tickets:

• If there are multiple tickets waiting (listed at the bottom), click on the desired ticket to display its details in the larger ticket window above.