Step 1: Select a Table or To-Go

• For Table-side Orders, navigate to the Room/Table Layout and select the customer’s table (e.g., Room 01 → Table 01).
• If the table has a QR code, simply scan the table’s QR code to link the order to that table.
• For To-Go Orders, select the Pick up at Counter option.

Step 2: Choose Items and Options

1. After selecting Table-side or To-Go, the ordering interface will appear.
2. Click on an item in the Menu.
• All available options for that item will appear on the right side.
3. Select the desired options (selected options will be highlighted in blue).
4. Once all options are chosen, click “+ Add” to include the item in the order list.
5. To add other items, click the Menu tab on the left side and repeat the process.

Step 3: Add Notes

• To add a note for a specific item:
• Enter the note in the textbox below the options area for that item.
• To add a note for the entire order:
• Click the “Add Note” link in the order section.
• Enter the note in the provided textbox and click OK to save

Step 4: Add Customer Information

1. Click the Guest icon on the right side.
2. A textbox will appear for entering customer details such as:
• Full Name
• Phone Number
• Email Address
• Number of Guests
• Tax option (select Tax or No Tax)
3. Fill in all required information and click OK to save the customer details.

Step 5: Place Order

1. Review the order to ensure all details are correct.
2. Click “PLACE ORDER” to finalize and create the new order.
3. If you do not wish to proceed, click the “Delete” icon to cancel the order.

After the new order is created:

• The Cashier printer at the cashier will automatically print a receipt for the customer.
• The Kitchen printer will automatically print a ticket with the items to be prepared for service.

Step 6: Accept payments
Customers can wait for their order to be served or for pickup. Once they receive their order, they can proceed with the payment.

1. After sign-in your POS → Click Order-Ticket.
2. Select the order you want to process → The order details will appear → Click the “Receive” button to proceed with payment → Select a payment method: CASH, CARD, TERMINAL, or CHECK.

Payment with CASH:
1. Select the CASH tab. The following details will appear:

• Additional charge needed: The amount the customer needs to pay.
• Amount Received: Enter the amount of cash provided by the customer.
• Need to refund: The change to return to the customer if they overpay (this will be automatically calculated).
• Tip (if any).
• Automatic change return: Enable or disable this option.
• Reason (if any).
• Automatically print a receipt after full payment: Enable or disable this option.
• Number of prints: Set the number of receipt copies to print.

⇒ After reviewing and confirming all details, click “OK” to complete the payment.

⇒ To cancel the transaction, click “Cancel”.

⇒ If the payment is successful, the Cash Drawer will open automatically, allowing you to return any change to the customer.

Payment with CARD, TERMINAL, or CHECK:

* The process for CARD, TERMINAL, and CHECK payments is similar to the CASH process. Follow the same steps outlined above, choosing the appropriate payment method.


Step 7: Print Receipt
To print a receipt, the order must be fully paid. Follow the steps below based on whether the order is Open or Closed.

1. Printing a Receipt for an Open Order (Before Closing the Order):

• After sign-in your POS → Click Order-Ticket.
• Select the order you want to print a receipt for → The order details will appear.
• Click the “Print” button located at the bottom left corner.
• A preview link with a printer icon will appear. Click “Preview”
• The receipt layout will display → Click the “Print” button to print the receipt.

2. Printing a Receipt for a Closed Order:

• After sign-in your POS → Click Content Management → Select the Invoice tab.
• A list of invoices will appear → Select the invoice for which you want to print a receipt.
• The order details will appear → Click the “Print” button in the bottom left corner → A preview link with a printer icon will appear. Click “Preview”.
• The receipt layout will display → Click the “Print” button to print the receipt.

Step 8: Close Order
An order can only be closed once it has been paid in full and the payment is successfully processed.

• After sign-in your POS → Click Order-Ticket.
• Search for the order by its number, customer’s name, or phone number → Click on the order you want to close.
• Click the “Close Order” button.

When the order is closed, it will be moved to the Invoice section within Content Management.

Note: Once an order is closed, no changes can be made!